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Is there a possibility of call centres returning from outsourcing or offshoring in the future?

Last Updated: 28.06.2025 05:28

Is there a possibility of call centres returning from outsourcing or offshoring in the future?

Outbound sales, promotions projects are intact and doing great without fear of AI, software replacement .

So If your plan consist of outbound for clients, you are on long term business plan. If not , make sure you do before its too late.

Few admirative , inbound customer support, non voice projects , kpo etc sure on verge of collapse or taken over by Software's, AI etc. That's reason , you see declining on such offers in business these years.

In Italy, how do people greet each other when they meet for the first time (e.g., on the street)? What's a good response to that greeting if you're not from Italy or don't speak Italian fluently yet?